Like every year, we hold our duo qualification meeting in December. And like every year, we do so on a Finnish sauna boat on Lake Biel.

It's usually a cheerful affair: lots of olut (Finnish for beer), lots of löyly (Finnish for sauna infusion). And Mikael has learned a new word: schnadere - Bernese German for chattering teeth from cold.

Then comes the inevitable moment: we give each other feedback. Even after more than twenty years of working together – and even though we've co-written an entire book about collaboration – this moment always throws us into a small crisis. We know that criticism is important. Every study proves it. And yet, criticism is hard for us. We take it personally. We justify ourselves. We shoot back.

That's why we delved into the archives and pulled out three texts on the topic of feedback to reread them. It's not about theory, but about three very concrete tools.

1. The first shows how to formulate feedback in a way that motivates instead of demotivates.
2. The second describes how to deal with people who only ever criticize.
3. And the third deals with an often overlooked question: How do you give yourself good feedback?

1 Feedback Formulation
(No.50/2024)

Serial Complaining
(No.43/2023)

Feedback Analysis
(No.04/2019)